Support page
Our system automatically scans for errors such as incomplete bids, duplicated vendor profiles, and other common errors.
Other ways to contact support
Our team is happy to answer any questions you may have. Fill out the form and we’ll be in touch as soon as possible.
866.277.2645
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Free topical training webinars
We take great pride in the high level of customer support we provide. When a customer calls our support team, they get a live person who is friendly, knowledgeable, and almost always able to resolve the issue on the call. For emails, our goal is to provide an answer within an hour.
When you need more than just basic support
We designed our pricing model in a way to make it affordable to procurement teams of all sizes. Because the pricing scales with the size of your organization, we believe it will be easier than ever for you to start using Ion Wave.
On-Site Training
This option is for professional procurement teams looking to make the most of their sourcing.
Limitations
- 8 Hours Per Session
- 30 People Max Capacity
- Live & Interactive
- Training Materials Provided
- Hands-On Activities
- Q&A Time
- Lunch Provided
Webinar Training
This option is perfect for medium to large teams.
Limitations
- 3 Hours Per Session
- 15 People Max Capacity
- Live & Interactive
- Training Materials Provided
- Hands-On Activities
- Q&A Time
- Lunch Provided
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